Take A Look At Our F.A.Q
Here at Ace Hydraulics Online our primary goal is to ensure your whole experience is a smooth and easy one. That is why we have combined a list of our most frequently asked questions to help answer those burning questions of yours.
If however you cannot find the answer you are looking for please click here to contact us to get in touch with one of our sales representatives.
Do You Offer Trade Discounts?
We do indeed offer discounted rates for various businesses. If you are looking to purchase multiple parts from us we would recommend contacting us about opening a trade account which would enable you better terms and prices compared to one off purchases.
Can We Order Larger Quantities?
In many instances we will offer discounts for larger quantity purchases, so naturally we highly recommend it.
If there are particular parts you are looking to purchase multiple quantities of on a regular basis, please get in touch and we will help direct you to our quick ordering form.
I Can’t Find What I Am After
Not everything we stock is found on our website. Due to the nature of the industry there are often plenty of one off, bespoke products that are even made in house that we sell but are not worth putting on the site.
If there is something in particular you are looking for that you cannot find, please get in touch with us to see how we can help.
Do You Offer Exporting Opportunities?
No matter where in the world Hydraulics are always required and we understand the importance of ensuring your business is running smoothly and efficiently at all times. We work with a number of couriers to ensure that all deliveries are insured and delivered in a timely manner worldwide to ensure you get your product no matter where you are based.
If there is something particular you are after and interested in finding out more about lead times then please get in touch with us.
We Have A Product We Would Like To Sell To You
If you have a product you feel we are missing from our range we would love to hear from you. Please drop us an email via our contact page and we will try to get back to you as soon as possible.
What Brands Do You Deal With?
All of our brands can be found on the following page; click here. Although we are not limited to these brands and in many instances products may not be found on the website but we stock them.
We Would Like Something Bespoke
We have a premise located in Sittingbourne, Kent with 10+ qualified engineers working around the clock to ensure businesses like yours are running 24/7. We have the facilities and know how to create just about anything you may require.
Whilst we work best with drawings we appreciate that no system is quite the same. If you would like something bespoke please get in touch with us and we can help find a solution that is not only ideal for the job but also cost effective.
How Can We Get In Touch With You?
You can get in touch with via our contact form which gives you our address, phone number and email address. Alternatively you can contact us via our Live Chat on this page.
Do You Offer A Fitting Service?
With fitters on the road daily we indeed to offer a fitting service. We are also able to remove, repair and replace parts where necessary.
If this is something you would like to know more about please get in touch with us.
Do You Offer A Maintenance Scheme?
Due to the nature of the business many parts are not just a simple plug and play installation. This is why we have a team of specialists to help ensure that your parts are installed professionally allowing you to peace of mind.
The same applies to repairs and maintenance work. We ensure your parts work on a regular basis so you can focus on the business itself.
Where Are You Based?
We are based in Sittingbourne, Kent. Although we are not restricted to the area and have drivers on the road that are happy to travel to your premise to not only deliver parts but also offer fitting, and maintenance.
Our premise is located here: Unit 3 Waterview Business Park, Castle Road, Sittingbourne ME10 3SQ