Good questions.
Straight answers.
The essentials, before you get in touch.
Do you offer service management?
Yes. We offer service management alongside maintenance plans. We can discuss a schedule for the equipment you use regularly.
How long will a repair take?
Turnaround depends on the equipment, its condition and the work required. Contact the team with the details of your component for a quotation and a realistic timescale.
Can you deliver and install equipment?
Delivery and installation may be available depending on your location and requirements. Please arrange the details with the team.
What happens if a component is beyond repair?
We can assess the component and discuss whether parts can be salvaged. New units and replacement options are available where required.
Do you manufacture shafts?
Yes. Shaft manufacture is available alongside our shaft repair service. Send the team your requirements and any available specifications.
Do you manufacture pins?
Yes. We manufacture replacement pins in-house for hydraulic equipment.
Can you collect my equipment?
Collection can be arranged subject to your location, equipment and other requirements. For longer distances, ask about courier options.
Is help available in an emergency?
Yes. ACE has a 24/7 support line. Call 01795 420011 to discuss the problem and call-out availability.